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Frequently asked questions

Hair Formula

How long does it take to notice changes?

Hair grows in natural cycles, which means changes take time and consistency. With daily use, many people begin to notice changes in hair strength and overall hair quality within approximately 8 to 10 weeks. Individual results vary and depend on lifestyle, nutrition and overall health.

Is this a treatment for hair loss?

No. Hair formula is not a medicinal treatment for hair loss.  It is designed as a supplement to support healthy hair growth and strength when dietary intake may be inadequate.

If you are experiencing significant, sudden or ongoing hair loss, we recommend speaking with your healthcare professional.

Why internal health matters

Topical hair care supports the hair externally, but hair growth begins beneath the surface. Hair follicles rely on nutrients, protein synthesis and overall internal balance.

Hair Formula was developed to support the internal foundations of hair health while working alongside your existing topical hair care routine.

Who is Hair Formula designed for?

Hair Formula is suitable for adults seeking a science-backed, long-term approach to hair health. It is designed for people experiencing:

  • Hair thinning or shedding linked to stress, lifestyle or hormonal changes
  • Changes in hair strength or density over time
  • Postpartum hair changes
  • Busy lifestyles where nutritional intake may be inconsistent
Can I take this alongside other supplements?

In many cases, yes. We recommend checking ingredient lists to avoid unnecessary duplication.

If you are taking other supplements, are pregnant, breastfeeding or have an existing health condition, consult your healthcare professional before use.

Is Hair Formula safe?

Hair Formula is a listed medicine and is manufactured in Australia under strict quality standards.

Always read the label and follow the directions for use. Vitamins and minerals can only be of assistance if dietary intake is inadequate and should not replace a balanced diet. If symptoms persist, talk to your health professional.

Is this suitable during pregnancy or breastfeeding?

If you are pregnant, or considering becoming pregnant, do not take vitamin A supplements without consulting your doctor or pharmacist. 

What makes Synergy Science different from other hair supplements?

Synergy Science was developed by a hairdresser who has spent decades listening to real client concerns, not by a brand built purely for the wellness market. Every decision begins with an understanding of how hair health shows up in real life, in the salon chair and over time.

Our approach is grounded in hands-on salon experience and evidence-based formulation. We use high-quality active ingredients selected for their role and relevance and we avoid unnecessary fillers that add bulk without benefit. Each formula is designed with transparency and realistic expectations in mind, focusing on long-term hair health rather than exaggerated promises.

Manufacturing in Australia wasn’t the easiest option, but it was the right one. Australia’s regulatory standards are among the highest in the world and meeting them ensures consistency, quality and integrity at every stage of production. It’s a choice that gives us confidence in what we create and gives our customers confidence in what they’re taking.

How should I take Synergy Science?

Take 2 capsules daily with food, preferably at the same time each day. For best results, take consistently and do not exceed the recommended daily dose.

Subscriptions

What is a Synergy Science Subscription

Hair health is supported through steady, ongoing care — and results take time. Most people begin to notice a difference after 8 to 10 weeks of consistent daily use, which means one bottle is rarely enough to see what this formula can do.

We also know that feeling when you reach the end of your supply and realise you forgot to reorder. Subscription removes that entirely. Your monthly supply arrives automatically, you save $10 on every order, and delivery is always free.

No lock-in. Cancel anytime.
Start your subscription

Can I pause or cancel my subscription

Yes. Simply log into your customer account using the email you used at checkout. From there, you can manage your subscription, pause, skip or cancel a delivery.

If you need further assistance, please email info@synergyscience.au.

When will I be charged?

Your first order is charged at checkout. Each subsequent order is charged on the same date each month, just before your next delivery is dispatched. You'll receive an email reminder beforehand.

Shipping & returns

How much is shipping?

Standard shipping within Australia is $10. Express shipping is $15. Orders over $150 ship free, and subscription orders always ship free.

When will my order be dispatched?

Orders are dispatched within 48 hours Monday to Friday. Orders received over the weekend will be dispatched within 48 hours from Monday. Orders are dispatched from Brisbane Australia

*Please expect slight dispatch delays during promotional periods due to higher order volumes.

How long will it take to arrive?

Please note: These are guidelines and are subject to change. Delivery may take a little longer around public holidays, sales and peak times like Black Friday and Christmas.

Standard within Australia - Australia Post
Estimated delivery: 2-7 business days from dispatch from Brisbane. See Australia Post for up to date information.

Express Post within Australia - Australia Post
Estimated delivery: 1-4 business days from dispatch from Brisbane. See Australia Post for up to date information.

Can I return my order?

Please note that, as our product is TGA listed, we can only accept returns if the packaging remains unopened and the seal is intact. This ensures we comply fully with TGA regulations, so your safety and trust are always protected. If you have any concerns, please contact us within 7 days of receiving your order at info@synergyscience.au

Stockists

How do I become a stockist?

For all wholesale enquiries, please contact info@synergyscience.au

Can I buy Hair Formula in stores?

Synergy Science Hair Formula is available in the following salons: